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Do you have Windows XP without the genuine serial key? Don't worry -- with a few clicks of the mouse and a little bit of cleverness, you'll be able to make your Windows XP genuine forever. See Step 1 below to begin.
I spent a lot of time in a chat session with Adobe Support. Per Adobe support the serial number is valid and is registered to my account. The chat support person had me download PSE 12 from Adobe and install from the downloaded files. Same issue. Doesn't like the serial number under WinXP.
I've spent the better part of a day trying to install PSE 12 on my Windows XP SP3 computer. (Please, no comments that XP is old, upgrade to Win7 or Win10 ETC yada yada yada. I have good reasons to still use XP.)I still use XP because my film scanner has no drivers beyond WinXP SP3 and my camera tethering software doesn't work beyond Windows XP either. I also use it for music recording hardware that likewise have no Win7 & up drivers.I purchased a NOS copy of PSE 12 that was still factory sealed. I selected PSE 12 because it is the last version of PSE that will run under WinXP SP3. Per Adobe's website:Photoshop Elements system requirements shows that PSE 12 is compatible with WInXP SP3:Photoshop Elements 12.0 Windows 1.6 GHz or faster processor (including single-core support)Microsoft® Windows® XP with Service Pack 3, Windows Vista® with Service Pack 2, Windows 7, or Windows 8 & 8.1 (Note: Limited Camera Raw functionality on Windows XP)So it *should* work fine under XP.My CPU is an Intel Quad Core Q9650 3.00GHz, has 4 GB RAM (actually has 8GB but 32bit WinXP only sees 4GB) , and a 2 TB hard drive with plenty of space on it like 600GB. Monitor is a 1920x1080.The factory box that PSE 12 came in also states that it is compatible with WinXP SP3My issue:=======When I try to install PSE 12 in WinXP from the original DVD the serial number fails.I spent a lot of time in a chat session with Adobe Support. Per Adobe support the serial number is valid and is registered to my account. The chat support person had me download PSE 12 from Adobe and install from the downloaded files. Same issue. Doesn't like the serial number under WinXP.I then took the DVD to a Win7 computer in my home office and PSE 12 installs just fine. The serial number is accepted as valid and it's working. Great, but I need it running on a WinXP box not Win7.How do I get PSE 12 to install under WIndows XP SP3?Thanks for your help!","isUseLiaRichMedia":false,"autoTitleLink":" _0.form.messageeditor.tinymceeditor:getautotitle?t:ac=board-id/photoshop-elements/message-id/38171/thread-id/38171","isGteEditorV2":true,"linkTooltipTexts":{"bareURL":"Bare URL","unlink":"Unlink","openLink":"Open link","autoTitle":"Auto-title"},"elementSelector":"#tinyMceEditor_10ca3fd030ea61e","preLoadedAddOnAssetUrls":["/html/js/lib/tinymce/4.7.13/themes/modern/theme.js","/html/js/lib/tinymce/4.7.13/plugins/lists/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/compat3x/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/image/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/link/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/textcolor/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/table/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/tabfocus/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/paste/plugin.js","/plugin/editors/tinymce/plugins/spoiler/plugin.js","/plugin/editors/tinymce/plugins/spoiler/langs/en.js","/plugin/editors/tinymce/plugins/insertcode/plugin.js","/plugin/editors/tinymce/plugins/insertcode/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/advlist/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/autolink/plugin.js","/plugin/editors/tinymce/plugins/liarichmedia/plugin.js","/plugin/editors/tinymce/plugins/liarichmedia/langs/en.js","/plugin/editors/tinymce/plugins/liaexpandtoolbar/plugin.js","/plugin/editors/tinymce/plugins/liaexpandtoolbar/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/codesample/plugin.js","/plugin/editors/tinymce/plugins/liaquote/plugin.js","/plugin/editors/tinymce/plugins/liaquote/langs/en.js","/plugin/editors/tinymce/plugins/liamacros/plugin.js","/plugin/editors/tinymce/plugins/liamacros/langs/en.js","/plugin/editors/tinymce/plugins/liafullscreendone/plugin.js","/plugin/editors/tinymce/plugins/liafullscreendone/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/code/plugin.js","/plugin/editors/tinymce/plugins/mentions/plugin.js","/plugin/editors/tinymce/plugins/mentions/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/noneditable/plugin.js","/plugin/editors/tinymce/plugins/emoticons/plugin.js","/plugin/editors/tinymce/plugins/emoticons/langs/en.js","/plugin/editors/tinymce/plugins/spellchecker/plugin.js"],"isOoyalaVideoEnabled":false,"isInlineLinkEditingEnabled":true,"optionsParam":{"messageMentionTemplate":"#{title}","spellcheckerUrl":"/spellchecker/lucene","useUserMentions":true,"toolbarSelector":".mce-toolbar-grp","useProductMentions":false,"mediaUploadOptions":{"attachmentOverlayText":"Drop your files here","createVideoLink":" _0.form.messageeditor.tinymceeditor:createvideo?t:ac=board-id/photoshop-elements/message-id/38171/thread-id/38171","imageUploadSettings":{"validImageExts":"*.jpg;*.JPG;*.jpeg;*.JPEG;*.gif;*.GIF;*.png;*.PNG","maxFileBytes":10264576,"maxImagesPerUpload":10},"editorOverlayText":"Drop your media files here","copyPasteSettings":{"copyPasteEvent":"LITHIUM:liaCopyPasteImages","copyPasteBatchSize":3,"copyPasteCss":"lia-copypaste-placeholder","username":"Deleted User"},"videoImageTooltip":"\"Please wait while we upload and process your video. 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(Please, no comments that XP is old, upgrade to Win7 or Win10 ETC yada yada yada. I have good reasons to still use XP.)I still use XP because my film scanner has no drivers beyond WinXP SP3 and my camera tethering software doesn't work beyond Windows XP either. I also use it for music recording hardware that likewise have no Win7 & up drivers.I purchased a NOS copy of PSE 12 that was still factory sealed. I selected PSE 12 because it is the last version of PSE that will run under WinXP SP3. Per Adobe's website:Photoshop Elements system requirements shows that PSE 12 is compatible with WInXP SP3:Photoshop Elements 12.0 Windows 1.6 GHz or faster processor (including single-core support)Microsoft® Windows® XP with Service Pack 3, Windows Vista® with Service Pack 2, Windows 7, or Windows 8 & 8.1 (Note: Limited Camera Raw functionality on Windows XP)So it *should* work fine under XP.My CPU is an Intel Quad Core Q9650 3.00GHz, has 4 GB RAM (actually has 8GB but 32bit WinXP only sees 4GB) , and a 2 TB hard drive with plenty of space on it like 600GB. Monitor is a 1920x1080.The factory box that PSE 12 came in also states that it is compatible with WinXP SP3My issue:=======When I try to install PSE 12 in WinXP from the original DVD the serial number fails.I spent a lot of time in a chat session with Adobe Support. Per Adobe support the serial number is valid and is registered to my account. The chat support person had me download PSE 12 from Adobe and install from the downloaded files. Same issue. Doesn't like the serial number under WinXP.I then took the DVD to a Win7 computer in my home office and PSE 12 installs just fine. The serial number is accepted as valid and it's working. Great, but I need it running on a WinXP box not Win7.How do I get PSE 12 to install under WIndows XP SP3?Thanks for your help!", true);LITHIUM.FileDragDrop({"urls":{"uploadUrl":" _0.form.attachmentscomponent:uploadfileaction/attachments-key/1cc5cc76-47ab-4e4f-8c6c-771a747e622f?t:ac=board-id/photoshop-elements/message-id/38171/thread-id/38171"},"selectors":{"container":"#filedragdrop_10ca3fd030ea61e","feedbackElement":"#dragDropFeedback .AjaxFeedback","cancelUploadProgress":"lia-remove-attachment-inprogress","fileUpload":"#filedragdrop_10ca3fd030ea61e .lia-file-upload"},"events":{"uploadDoneEvent":"LITHIUM:uploadDone","refreshAttachmentsEvent":"LITHIUM:refreshAttachments","formHasErrorsEvent":"LITHIUM:formHasErrors"},"misc":{"actionTokenId":"uploadFile","fileDataParam":"Filedata","isEditorGteV2":true,"actionToken":"oORi23jkWNBxbEh1YvlI9qsVx8KQLdztkiC352x424o."}});LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10ca3fd030ea61e_61","feedbackSelector":".InfoMessage"});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:refreshAttachments","parameters":{"clientId":"inlinemessagereplyeditor_0_10ca3fd030ea61e","attachmentKey":"1cc5cc76-47ab-4e4f-8c6c-771a747e622f"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ca3fd030ea61e","action":"refreshAttachments","feedbackSelector":"#attachmentsComponent_10ca3fd030ea61e","url":" _0.form.attachmentscomponent:refreshattachments?t:ac=board-id/photoshop-elements/message-id/38171/thread-id/38171","ajaxErrorEventName":"LITHIUM:ajaxError","token":"njc0rbKELVzUY2Zo4l2bN8YY2SLfKl-Oa6Bh9NO-CfE."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:removeNewAttachment","parameters":{"clientId":"inlinemessagereplyeditor_0_10ca3fd030ea61e","attachmentKey":"1cc5cc76-47ab-4e4f-8c6c-771a747e622f"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ca3fd030ea61e .lia-file-upload","action":"removeNewAttachment","feedbackSelector":"#attachmentsComponent_10ca3fd030ea61e","url":" _0.form.attachmentscomponent:removenewattachment?t:ac=board-id/photoshop-elements/message-id/38171/thread-id/38171","ajaxErrorEventName":"LITHIUM:ajaxError","token":"Yj3FHkgcUGNTxffvhmzJ59XUbfrKhNz1NRctA0iuKPY."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:removePreviewAttachment","parameters":{"clientId":"inlinemessagereplyeditor_0_10ca3fd030ea61e","attachmentKey":"1cc5cc76-47ab-4e4f-8c6c-771a747e622f"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ca3fd030ea61e .lia-file-upload","action":"removePreviewAttachment","feedbackSelector":"#attachmentsComponent_10ca3fd030ea61e","url":" _0.form.attachmentscomponent:removepreviewattachment?t:ac=board-id/photoshop-elements/message-id/38171/thread-id/38171","ajaxErrorEventName":"LITHIUM:ajaxError","token":"FP9JpFAy5r_MONTdNOPKO9ZID6F8TG0Kmu3RfGAtrMo."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:removeExistingAttachment","parameters":{"clientId":"inlinemessagereplyeditor_0_10ca3fd030ea61e","attachmentKey":"1cc5cc76-47ab-4e4f-8c6c-771a747e622f"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ca3fd030ea61e .lia-file-upload","action":"removeExistingAttachment","feedbackSelector":"#attachmentsComponent_10ca3fd030ea61e","url":" _0.form.attachmentscomponent:removeexistingattachment?t:ac=board-id/photoshop-elements/message-id/38171/thread-id/38171","ajaxErrorEventName":"LITHIUM:ajaxError","token":"lDKUCUJwvZjFX3XItn98E6E2GKh3ieDpL_SR-g65jQY."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:removeInProgressNewAttachment","parameters":{"clientId":"inlinemessagereplyeditor_0_10ca3fd030ea61e","attachmentKey":"1cc5cc76-47ab-4e4f-8c6c-771a747e622f"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ca3fd030ea61e .lia-file-upload","action":"removeInProgressNewAttachment","feedbackSelector":"#attachmentsComponent_10ca3fd030ea61e","url":" _0.form.attachmentscomponent:removeinprogressnewattachment?t:ac=board-id/photoshop-elements/message-id/38171/thread-id/38171","ajaxErrorEventName":"LITHIUM:ajaxError","token":"wbqV_mOa8tKslOUYBvuHgXVYZpblKlkBu3BqaSDAyeQ."});LITHIUM.DragDropAttachmentsComponent({"fileSizeErrorText":"The file () exceeds the maximum file size. 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const RESOURCE_EDIT = 'Community: resourcesEditClick'; const RESOURCE_ADD_GROUP = 'Community: resourcesAddGroupClick'; const RESOURCE_ADD_LINK = 'Community: resourcesAddLinkClick'; const RESOURCE_EDIT_GROUP = 'Community: resourcesEditGroup'; const RESOURCE_EDIT_LINK = 'Community: resourcesEditLink'; const RESOURCE_DELETE_GROUP = 'Community: resourcesDeleteGroup'; const RESOURCE_DELETE_LINK = 'Community: resourcesDeleteLink'; if($('.resources-container').length > 0){ $('.links-list-item-title-url-container .list-link').on('click', function(e) { trackResourceEvents(e.currentTarget,RESOURCE_LINK,true,true); }); $('.resources-header-edit-icon').on('click',function(e){ trackResourceEvents(null,RESOURCE_EDIT,false,false); }); $('.add-group-container').on('click',function(e){ trackResourceEvents(null,RESOURCE_ADD_GROUP,false,false); }); $(document).on('click', '.group-form .add-link', function(e){ trackResourceEvents(null,RESOURCE_ADD_LINK,false,false); }); $(document).on('click', '.group-list-item .group-edit-button', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_EDIT_GROUP,true,false); }); $(document).on('click', '.group-list-item .group-delete-button', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_DELETE_GROUP,true,false); }); $(document).on('click', '.saved-link__edit', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_EDIT_LINK,true,true); }); $(document).on('click', '.saved-link__delete', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_DELETE_LINK,true,true); }); }} catch(ex) { console.log(ex); }})(LITHIUM.jQuery); ;(function($){try{const CC_LINKS_TYPE={ '0': 'GetAppsBanner', '1': 'GetApps', '2': 'InstallTheApp', '3': 'LaunchTheExperience', '4': 'ManageAccount'}; const CONVERSATION_FLAG_TYPE={ '-1': '', '0': 'Top Reply', '1': 'Correct Answer', '2': 'Featured', '3': 'Announcement', '4': 'Pinned Reply'}; const PAGE_NAME='digitalData.page.pageInfo.pageName';const LANGUAGE='digitalData.page.pageInfo.language';const SITE_SECTION='digitalData.page.pageInfo.siteSection';const COMMUNITY_CATEGORY='digitalData.community.communityInfo.communityCategory';const COMMUNITY_ID='digitalData.community.communityInfo.communityId';const COMMUNITY_TITLE='digitalData.community.communityInfo.communityTitle'; const CONVERSATION_PAGE='Community: conversationPage';//evar203 mapped variablesconst CARD_CREATED_DATE='digitalData.community.communityAttributes.cardCreatedDate';const COUNT_CORRECT_ANSWER='digitalData.community.communityAttributes.countCorrectAnswer';const COMMUNITY_FLAG='digitalData.community.communityInfo.communityFlag'; const COUNT_REPLY='digitalData.community.communityAttributes.countReply'; const RELATED_CONVERSATION_ACTION='relatedConversationClick';const COMMUNITY_DD_PROPERTY='digitalData.community';const CONVERSATION_REPORT='Community: conversationReportClick';const REPLY_REPORT='Community: repliesReportClick';const MARKED_CORRECT='Community: Marked as Correct';const UNMARKED_CORRECT='Community: UnMarked as Correct';const REPLY_MARKED_CORRECT='replyMarkedCorrect';const REPLY_UNMARKED_CORRECT='replyUnmarkedCorrect';const CONVERSATION_FOLLOW='Community: conversationFollowClick';const REPLY_FOLLOW='Community: repliesFollowClick';const CONVERSATION_UNFOLLOW='Community: conversationUnfollowClick';const REPLY_UNFOLLOW='Community: repliesUnfollowClick';const SOPHIA_EVENTS = 'digitalData.sophiaResponse.fromPage';const CC_LINK1 = 'Community: CCD_';const CC_LINK2 = 'Click';const CC_LINK_CLICK = 'ccdLinkClick';const CC_MANAGE_ACCOUNT_CLICK = 'manageAccountLinkClick'; const REC_CONVO_FEEDBACK_SHOWN='digitalData.community.communityAttributes.recConvoFeedbackShown';const CONVERSATION_EDIT='Community: conversationEditClick';const CONVERSATION_VIEW_HISTORY='Community: conversationViewHistoryClick';const CONVERSATION_MOVE_MERGE='Community: conversationMoveMergeClick';const CONVERSATION_SPAM='Community: conversationSpamClick';const CONVERSATION_DELETE='Community: conversationDeleteClick';const CONVERSATION_BAN_USER='Community: conversationBanUserClick';const REPLY_BAN_USER='Community: repliesBanUserClick';const REPLY_SPAM='Community: repliesSpamClick';const REPLY_DELETE='Community: repliesDeleteClick';const REPLY_MOVE_MERGE='Community: repliesMoveMergeClick';const REPLY_VIEW_HISTORY='Community: repliesViewHistoryClick';const REPLY_EDIT='Community: repliesEditClick';const REPLIES_IN_RESPONSE_TO ='Community: repliesInResponseToClick';$.when(promise1).done( function () {userProfilePromise.then(trackConversationPageLoad);}); function trackConversationPageLoad() { //Conversation Page Load Tracking const subject = $('.userStrip').attr('data-message-subject');let messageUid = '10198211';const tempDD = digitalData; let boardId = normalizeBoardId('photoshop-elements'); let community = normalizeCategoryBoardId(); let contentType = getBoardType(boardId); //track new post success trackNewPostSuccess(community, subject, messageUid); //track merge message success trackMergeSuccess(subject,community,'10198211',contentType); //recover digital data property digitalData = tempDD; const valArr = location.pathname.split('/'); let pageName; let layoutView = 'threaded'; if('ForumTopicPage' === 'IdeaPage'){ layoutView = 'linear'; //Ideas do not support threaded view so it will always be linear } let sortOrder = 'by_date_ascending'=="by_date_ascending"?"Earliest":"Latest"; if(PAGE_LANG!=='en'){ pageName = location.hostname + ':t5:' + boardId + ':' + 'conversationPage'; } else if(valArr && valArr.length > 2) { pageName = location.hostname + ':' + valArr[1] + ':' + community + ':' + 'conversationPage'; } if(pageName) { setDigitalDataProperty(PAGE_NAME, pageName); } if(messageUid) { setDigitalDataProperty(COMMUNITY_ID, messageUid); } setDigitalDataProperty(LANGUAGE, getLocale()); setDigitalDataProperty(SITE_SECTION, CONVERSATION_PAGE); setPrimaryEvent(CONVERSATION_PAGE, 'pageload');let replyCount = 0;if($('.reply-count__text').length > 0) {replyCount = $('.reply-count__text').attr('data-reply-count'); } let status = ''; let voteCount = 0; if($('.message-status-link').length > 0) {status = $('.message-status-link')[0].innerText;} if($('#messageKudosCount_').length > 0){ voteCount = $('#messageKudosCount_')[0].getAttribute('data-upvote-count'); } const correctAnswerCount = $('.correct-answer-div').attr('data-correct-answer-count'); const creationDate = $('.roleTimestamp').attr('data-post-time'); setDigitalDataProperty(CARD_CREATED_DATE, creationDate); //setDigitalDataProperty(COUNT_REPLY, replyCount?replyCount:'0'); setDigitalDataProperty(COUNT_CORRECT_ANSWER, correctAnswerCount?correctAnswerCount:'0'); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, contentType); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_TITLE, subject); let solnType = $('.conversation-page-container').attr('data-solution-type'); if(parseInt(solnType) 0) { solnType = '1'; } else if($('#special-reply-pinned').length > 0) { solnType = '4'; } } solnType = CONVERSATION_FLAG_TYPE[solnType]; let flag = solnType; if($('.body-outer-container').attr('data-pin-flag') === "true"){ if(flag != ''){ flag = flag + ';Pinned'; }else{ flag = 'Pinned'; } } if(flag != ''){ setDigitalDataProperty(COMMUNITY_FLAG, flag); } if(document.getElementById('feedback_view_1')) { setDigitalDataProperty(REC_CONVO_FEEDBACK_SHOWN, 'true'); dnmsTrackConversationFeedback('render', 'feedback-answer', [messageUid, community, null, 'radio button']); } setDigitalDataProperty(FILTERS, [createGPSortInfoObj(sortOrder)]); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId}, {'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId}]); captureSnapshot('state'); //dunamis api call dnmsConversationPageRender(community, replyCount, subject, getCommunityCurrentPageNum(), getConversationTags().toString(), messageUid, layoutView, flag, status, voteCount); cleanDigitalDataProperties([SOPHIA_EVENTS]); if ($('.promos-wrapper').length > 0){ let promotype = $('.promos-wrapper').attr('data-promotype'); let promosubtype = $('.promos-wrapper').attr('data-promosubtype'); dnmsPromoRender(promotype, promosubtype, community, messageUid); } //Track related conversation clickdetectRelatedConversationsLoad(); //track status update success if(localStorage.hasOwnProperty('messageStatusUpdate')){ trackStatusUpdateSuccess(); } //Track reply post success trackReplyPostSuccess(); let lsCleanUpArr = ['gpEditMessageType', 'gpEditMessagePageNum', 'gpReportMessageDetails', 'gpReportMessageType'];clearStorage(lsCleanUpArr);cleanDigitalDataProperties(['digitalData.primaryEvent.eventInfo', FILTERS]);} function getPayload(params){ var sophiaPayload = []; try{ params = params.split("&"); var keyMapping = {'aid':'ActionBlockId','campid':'CampaignId', 'cid':'ContainerId','cgid':'ControlGroupId','tid':'TreatmentId','vid':'VariationId','sid':'SurfaceId'}; var sophiaMap = {}; for(let i=0;i 1 && (keys[0] in keyMapping)){ sophiaMap[keyMapping[keys[0]]] = keys[1]; } } sophiaPayload.push(sophiaMap); }catch(err){ console.log(err); } return sophiaPayload;}function trackNewPostSuccess(communityName, subject, messageUid) { const npsDD = localStorage.getItem('npsDigitalData'); if(npsDD) {const ddVal = JSON.parse(npsDD);if(subject === ddVal.community.communityInfo.communityTitle) { digitalData = ddVal; setDigitalDataProperty(COMMUNITY_ID, messageUid); dnmsNewPostSuccess(communityName, subject, messageUid, JSON.parse(npsDD).sophiaResponse); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); } localStorage.removeItem('npsDigitalData');}}function trackMergeSuccess(subject,community,messageId,contentType) { try{ const mergeMsgDD = localStorage.getItem('mergeMsgDigitalData'); if(mergeMsgDD) { const ddVal = JSON.parse(mergeMsgDD); if(messageId === ddVal.community.communityInfo.communityId) { digitalData = ddVal; setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty('digitalData.community.communityInfo.communityContentTab', contentType); setDigitalDataProperty(COMMUNITY_TITLE, subject); captureSnapshot('event'); let cnvrstnIds = []; let slctdCnvrstnArr = ddVal.community.attributes.selectedConversations; for(let i=0;i 4) { let triggerBy = moveMergeTriggerDetails[0]; let cName = community; // merged to which community if(cName !== moveMergeTriggerDetails[1]){ cName = community + '|' + moveMergeTriggerDetails[1]; // merged to which community | from which community } let cId = messageId; let cType = moveMergeTriggerDetails[3]; //merged from which community type let msgType = moveMergeTriggerDetails[4]; let replyType = msgType!=='originalPost'?msgType:null; let xArr = [cName, cId, cType, messageId+'|'+cnvrstnIds.toString(), replyType]; // merged to which message | messages that got merged if(triggerBy === 'communityPage') { dnmsMoveMergeDeleteSuccessClick('Community','Community Controls', 'success', 'Merge', xArr); } else if(triggerBy === 'conversationPage') { dnmsMoveMergeDeleteSuccessClick('Conversation','Merge Conversation', 'click', 'Merge success', xArr); } localStorage.removeItem('moveMergeDeletetriggeredBy'); } } localStorage.removeItem('mergeMsgDigitalData'); } }catch(err){ console.log(err); }}function clearStorage(items) {for(let x=0; x 0) {$('.related-conversations-card').on('click', function(e) { if(e.target.hasAttribute('data-related-content-type')){ //section tab click events let destinationTab = e.target.getAttribute('data-related-content-type'); dnmsCPSectionTabClick(getDigitalDataProperty(COMMUNITY_CATEGORY), 'related conversation', destinationTab); setPrimaryEvent('Community: relatedConversationLabelClick', SECTION_TAB_ACTION); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, destinationTab); captureSnapshot('event'); } else{ let subject = e.target.getAttribute('data-related-conversation-subject'); let boardId = e.target.getAttribute('data-related-conversation-board'); let relatedCommContentType = getBoardType(boardId); let community = normalizeCategoryBoardId(); let target_href = e.target.href; let convo_id = e.target.getAttribute('data-related-conversation-id'); let org_convo_id = getDigitalDataProperty(COMMUNITY_ID); dnmsRelatedConversationsClick(community, target_href, org_convo_id, convo_id, "", subject, relatedConvCampaignId, relatedConvControlGroupId, relatedConvVariationId, relatedCommContentType); setPrimaryEvent(RELATED_CONVERSATION_CLICK, RELATED_CONVERSATION_ACTION); cleanDigitalDataProperties([COMMUNITY_DD_PROPERTY]); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE,relatedCommContentType); setDigitalDataProperty(COMMUNITY_ID, convo_id); setDigitalDataProperty(COMMUNITY_TITLE, subject); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId}]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); } }); }}//Track actions on conversation and repliesif($('.lia-quilt-column-main_content').length > 0) { $('.lia-quilt-column-main_content').on('click', function(e){ let targetElement = $(e.target); //Track Report if(targetElement.hasClass('report__text')) { trackReportClick(targetElement); } //Track mark correct answer if(targetElement.hasClass('lia-component-solutions-action-mark-message-as-accepted-solution')) { trackMarkUnmarkCorrectAnswer('mark correct answer', targetElement); } //Track Unmark correct answer if(targetElement.hasClass('lia-component-solutions-action-unmark-message-as-accepted-solution')) { trackMarkUnmarkCorrectAnswer('unmark correct answer', targetElement); } //Track view history click if(targetElement.hasClass('view-message-history')) { trackViewHistoryClick(targetElement); } //Track move merge click if(targetElement.hasClass('move-message')) { trackMoveMergeClick(targetElement); if(getDigitalDataProperty(COMMUNITY_CONTENT_TYPE) !== 'Discussion' ){ let authorId = $(targetElement).closest('.MessageView').find('.userStrip__link').attr('data-user-id'); if(authorId.length > 0) localStorage.setItem("mergeAuthor", authorId); } } //Track delete conversation/reply click if(targetElement.hasClass('delete-message-and-replies') || targetElement.hasClass('delete-message')) { trackDeleteMessageClick(targetElement); } //Track ban user click if(targetElement.hasClass('ban-user')) { trackBanUserClick(targetElement); } //Track follow click if(targetElement.hasClass('addMessageUserEmailSubscription')) { trackFollowUnfollowClick(targetElement, 'follow'); } //Track unfollow click if(targetElement.hasClass('removeMessageUserEmailSubscription')) { trackFollowUnfollowClick(targetElement, 'unfollow'); } //Track in response to if(targetElement.hasClass('lia-message-reply-in-response-to')) { setPrimaryEvent(REPLIES_IN_RESPONSE_TO, REPLY_ACTION); captureSnapshot('event'); dnmsTrackInResponseTo(getConversationPageDetails()); } });}//Track edit message clickif($('.edit-message').length > 0) { $('.edit-message').on('click', function(e){ trackEditMessageClick($(e.target)); });}//Track mark spam clickif($('.lia-component-spam-action-mark-message-as-spam').length > 0) { $('.lia-component-spam-action-mark-message-as-spam').on('click', function(e){ trackMarkSpamClick($(e.target)); });} //Track conversation page CC clicksvar ccElements = document.querySelectorAll(".cc-links-cta-container__anchor, .cc-links-banner-p2 a button");for (let i = 0; i < ccElements.length; i++) { if($(ccElements[i]).length) { $(ccElements[i]).on('click', function(e) { let ccType = e.currentTarget.getAttribute('data-type'); let ccurl = e.currentTarget.getAttribute('href'); if(ccType && CC_LINKS_TYPE[ccType]) { if (ccType == '4') { let primaryEvent = "Community: ManageAccountBtn_Click"; setPrimaryEvent(primaryEvent, CC_MANAGE_ACCOUNT_CLICK); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId}]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); dnmsManageAccountEvent(getDigitalDataProperty(COMMUNITY_CATEGORY), ccurl, 'ManageAccount', 'click', 'Conversation', manageAccountCampaignId, manageAccountVariationId, manageAccountControlGroupId); } else { let primaryEvent = CC_LINK1+CC_LINKS_TYPE[ccType]+CC_LINK2; setPrimaryEvent(primaryEvent, CC_LINK_CLICK); captureSnapshot('event'); dnmsCCLinkClick(getDigitalDataProperty(COMMUNITY_CATEGORY), ccurl, CC_LINKS_TYPE[ccType], 'Conversation'); } } }); } }function trackFollowUnfollowClick(tElement, action) { let isFollowAction = action==='follow'; if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(isFollowAction?CONVERSATION_FOLLOW:CONVERSATION_UNFOLLOW, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick(action, getConversationPageDetails()); } else { setPrimaryEvent(isFollowAction?REPLY_FOLLOW:REPLY_UNFOLLOW, REPLY_ACTION); let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick(action, replyType, getConversationPageDetails()); } } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackBanUserClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_BAN_USER, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('ban user', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('ban user', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_BAN_USER, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMarkSpamClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_SPAM, CONVERSATION_ACTION); //dunamis api call let convArray = getConversationPageDetails(); dnmsConversationActionsClick('mark as spam', convArray); if(convArray.length > 1){ syncDataOnS3('Spam', convArray[1]); } } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('mark as spam', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_SPAM, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackDeleteMessageClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_DELETE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('delete the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('delete the reply', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } setPrimaryEvent(REPLY_DELETE, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMoveMergeClick(tElement) { localStorage.setItem("movingConversationId", getDigitalDataProperty(COMMUNITY_ID)); if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_MOVE_MERGE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('move/merge the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('move/merge the conversation', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } setPrimaryEvent(REPLY_MOVE_MERGE, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackViewHistoryClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_VIEW_HISTORY, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('view history', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('view history', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_VIEW_HISTORY, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackEditMessageClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_EDIT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('edit message', getConversationPageDetails()); localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); } else { let replyType = getReplyType(tElement); if(replyType) { localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); dnmsConversationReplyActionsClick('edit message', replyType, getConversationPageDetails()); localStorage.setItem('gpEditMessageType', replyType); } setPrimaryEvent(REPLY_EDIT, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackReportClick(tElement) { let tempConversationPageDetails = getConversationPageDetails(); tempConversationPageDetails[2] = encodeURIComponent(tempConversationPageDetails[2]); localStorage.setItem('gpReportMessageDetails', tempConversationPageDetails); if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_REPORT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('report', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('report', replyType, getConversationPageDetails()); localStorage.setItem('gpReportMessageType', replyType); } setPrimaryEvent(REPLY_REPORT, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMarkUnmarkCorrectAnswer(action, tElement) { let correctFlag = action==='mark correct answer'; setPrimaryEvent(correctFlag?MARKED_CORRECT:UNMARKED_CORRECT, correctFlag?REPLY_MARKED_CORRECT:REPLY_UNMARKED_CORRECT); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); convDetails = getConversationPageDetails(); if(correctFlag){ convDetails = setSophiaPayload(convDetails); } captureSnapshot('event'); let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick(action, replyType, convDetails); } cleanDigitalDataProperties([SOPHIA_EVENTS]);}function detectRelatedConversationsLoad() { if($('.personalised-related-conversations').length > 0){ let targetNode = $('.personalised-related-conversations')[0]; let config = { childList: true }; let callback = function(mutationsList, observer) { for(let i=0; i 0) { status = $('.message-status-link')[0].innerText; } dnmsConversationStatusUpdate('success',getConversationPageDetails(), comment, status); setPrimaryEvent('Community: StatusChanged'+status.replace(' ',''),'conversationStatusUpdated'); setDigitalDataProperty(PRIMARY_FILTER, createGPFilterInfoObj(status, 'statusChange')); captureSnapshot('event'); localStorage.removeItem('messageStatusUpdate'); cleanDigitalDataProperties([PRIMARY_FILTER, FILTERS]); } catch(e){ console.log(e); }}function isReplyBodyEmpty() { let result = false; let xNode;if($('.mce-edit-area').length > 0 && $('.mce-edit-area').children().length > 0) { let mceEditAreaiFrames = $('.mce-edit-area').children(); for(let i=0; i 0 && (content[0].hasAttribute('data-mce-bogus') || tinymce.innerHTML === ' 2b1af7f3a8